Why is my package delayed?
Your package may be delayed due to factors such as weather conditions, high shipping volume, customs processing, or unforeseen disruptions in transit. We're working to get it to you as soon as possible.
What do i do if tracking page dosent show the expected day of arrival
If the tracking page doesn't show the expected delivery date, please check for any updates on your package's status. If the issue persists, contact our customer support team for further assistance.
How can I contact the number of my delivery partner
To contact your delivery partner, please visit our "Contact Us" page or check your tracking details for any available contact information.
What should I do if I am not available at the time of delivery
If you're not available at the time of delivery, the carrier may leave a delivery notice with instructions for rescheduling or arranging an alternative delivery location. You can also contact our customer support team to reschedule or redirect the delivery.
My shipment has been returned/cancelled. What should I do?
If your shipment has been returned or canceled, please check the reason provided in your tracking details or shipment notification. You can contact our customer support team to clarify the issue and arrange for a re-shipment or further assistance.